Warranty
Weave's sole mission is to provide better quality sleep products to help you improve your sleep wellness. Our mattresses come with a full 10-year warranty which begins the date of purchase. Warranty cannot be transferred. Weave will replace or repair the defective mattress at our discretion within a reasonable time frame.
Our 10-Year Mattress Warranty Covers
- Permanent impressions greater than 1”
- Defects or deterioration in the cell structure of the foam
- Abnormal sagging
Not Covered
- Mattress fabric due to normal wear and tear
- Softness increase after break-in period
- Decrease in recovery speed after break-in period
- Bed height or sheet fit
- Stains, which void the warranty
- Normal comfort impressions
- Damage to mattress construction due to improper foundations/support.
- Unopened compress mattresses for more than 60 days.
Our mattresses are designed to be used on foundations/bases with solid support. Slatted wood or metal foundations that are spaced no more than 4 inches apart, or completely solid wood or metal foundations. Using old box springs will void your warranty and any other warranties expressed or implied. We will require you to provide proof of a proper foundation upon submission of a warranty claim. For additional information, please contact our sleep specialists.
All warranties contained herein shall not apply if the product has been stained, abused, burned, damaged, moisture saturated, and/or cut or torn. Weave reserves the right to refuse repair or replacement of any product deemed to be in an unsanitary condition. If the original purchaser sells the product, the subsequent purchaser takes the product "as is" and "with all faults." This warranty is valid only to the original purchaser of the product. Proof of Purchase is required for all warranty claims.
